I'm so proud of myself today. I did check in and out again. But get to know what is allowance, post refund and printing relevant documents for direct billing and(DB) and BTAC. Hmm. I think I'm getting along well with my job. However, there is something happened today which took Agnes and me quite long to settle it. A guest had made and advance deposits of 800bucks few days back, when he's checking out, he claim that he lost his voucher and we had to find the pink copy to verify with it. Ransack the whole place and finally, it's done.

Besides that, Guests used to claim that they didn't consume certain charges which I doubt so. Therefore, we had to do allowance. Anyway, I'm glad and proud of myself that I'm able to do closing and all! Wee! I love my trainer! She's always giving me advice and never fails to stuff me with all the possible things that can be learned. She believes that I can only learn when I've got hands on with the systems. Well, lucky me! but I've still got a lot of things to learn which I've yet to experience it. I've done closing well but only hates the calculation parts.