An incident happened yesterday during work. Well, I'm not being racist but the China tourists were really very ridiculous. Making a big fuss and scolding vulgarities upon checking out. Assuming that the hotel had cheated them by charging them 300 ++ when they saw the price online at 230++. Clement tried very hard to explain to them that walk in rate and online booking are totally different. Nothing gets into their head. Giving explanation was like never ending and he couldn't just wave off the money just like that. Someone has to pay for it. If it was me handling this matter, I think I'll just cry man. The people are so fierce and keeping insisting in not paying up. Eventually, Agnes and me couldn't close cashier and had to stay till 4pm. L

Hmm, it's quite interesting to work in such environment. I can see the difference between senior and newbie here. We tend to get nervous and would start panicking when situation like this happened. But as for them, it's like part and parcel of life. I've got more to learn. Working graveyard shift later at night. FREAK! 11pm to 7am. Wondering what would I look like in the morning?

I'm not asking anyone to show any sympathy on me.